Privacy Policy

Last Updated: September 25, 2024

Claw Communication, Inc. (ClawComm) values the privacy of its users. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or utilize our online facilities and services, and what we will and will not do with the information we collect. Our Policy is designed to demonstrate our commitment to exceeding current privacy standards.

We reserve the right to make changes to this Policy at any time. To ensure you are up to date with the latest changes, we advise you to frequently visit this page. If ClawComm decides to use personally identifiable information in a manner different from that stated at the time of collection, users will be promptly notified via email. Users will have the option to permit or deny such use.

This Policy applies to Claw Communication, Inc., governing all data collection and usage by us. By using www.clawcomm.com, you consent to the data collection procedures outlined in this Policy.

Please note that this Policy does not govern the collection and use of information by third-party companies not controlled by ClawComm or individuals not employed by us. If you visit a website we mention or link to, we recommend reviewing its privacy policy before providing any information. We encourage users to familiarize themselves with the privacy practices of any websites they frequent.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website.
Why we collect personally identifiable information and the legal basis for such collection.
How we use the collected information and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.

Information We Collect

You have the choice whether to disclose personally identifiable information to us. However, if you elect not to do so, we may not be able to register you as a user or provide you with our products or services. This website collects various types of information, including:

Voluntarily provided information: This may include your name, address, email address, billing and/or credit card information, which is used when you purchase products and/or services and to deliver the services you have requested.
Automatically collected information: This may include cookies, third-party tracking technologies, and server logs.

Additionally, ClawComm may collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, along with the type of browser you are using, IP address, or operating system, to help us provide and maintain superior quality service.

ClawComm may also track websites frequented by our users to glean insights into popular services and products among customers and the general public.

Rest assured, this site will only collect personal information that you knowingly and willingly provide through surveys, completed membership forms, and emails. We intend to use personal information solely for the purposes for which it was collected and for any additional uses specifically stated in this Policy.

Why We Collect Information and For How Long

We collect your data for several reasons:

To better understand your needs and provide the services you have requested.
To fulfill our legitimate interests in improving our services and products.
To send promotional emails containing information we believe may interest you, with your consent.
To contact you for surveys or market research, with your consent.
To customize our website based on your online behavior and personal preferences.

The data we collect will be retained for no longer than necessary. The retention period will be determined based on several criteria: the relevance of your personal information, reasonable record-keeping durations to demonstrate compliance, legal limitations for claims, prescribed retention periods by regulators, and our legitimate interests in retaining such information as stated in this Policy.

Use of Information Collected

ClawComm does not sell, rent, or lease its customer lists or names to third parties.

We may collect and use personal information to assist in operating our website and ensuring delivery of the services you need. We may also use personally identifiable information to inform you of other products and/or services that may be available from www.clawcomm.com.

ClawComm may contact you regarding surveys or research questionnaires related to your opinion on current or potential future services.

ClawComm uses various third-party social media features, including but not limited to LinkedIn and Facebook, which may collect your IP address and require cookies to function properly. These services are governed by the privacy policies of their providers and are not within ClawComm's control.

Disclosure of Information

ClawComm may disclose the information provided by you under the following circumstances:

As necessary to provide services or products you have ordered.
In other ways described in this Policy or to which you have otherwise consented.
In aggregate with other information such that your identity cannot be reasonably determined.
As required by law or in response to a subpoena or search warrant.
To outside auditors who have agreed to keep the information confidential.
As necessary to enforce the Terms of Service.
As necessary to maintain, safeguard, and preserve all rights and property of ClawComm.

Non-Marketing Purposes

ClawComm respects your privacy and maintains the right to contact you for non-marketing purposes (e.g., bug alerts, security breaches, account issues, changes in ClawComm products and services). In certain circumstances, we may post a notice on our website, in newspapers, or through other public means.

Children under the age of 13

ClawComm's website is not directed to and does not knowingly collect personal identifiable information from children under the age of thirteen (13). If we inadvertently collect such information, we will take necessary steps to delete it or obtain verifiable parental consent for its use and storage. Children under thirteen (13) must seek and obtain permission from a parent or guardian to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website may discontinue communications from us via email or newsletters. To unsubscribe, please send an email to mark@clawcomm.com. To opt-out from third-party websites, you must go to those specific websites.

Links to Other Websites

Our website may contain links to affiliate and other websites. Claw Communication does not accept responsibility for the privacy policies and practices of these other websites. We encourage users to be aware when they leave our website and to review the privacy statements of any website that collects personally identifiable information. This Policy applies only to information collected by our website.

Notice to European Union Users

ClawComm operations are primarily located in the United States. If you provide information to us, it will be transferred out of the European Union (EU) to the United States. By providing personal information, you consent to its storage and use as described in this Policy.

Under the General Data Protection Regulation ("GDPR") of the EU, you have certain rights as a Data Subject:

The right to be informed: We must inform you of how we intend to use your personal data through this Policy.
The right of access: You have the right to request access to the data we hold about you. We must respond within one month.
The right to rectification: If you believe some data we hold is incorrect, you can request correction.
The right to erasure: You can request deletion of your information, which we will comply with unless we have a compelling reason not to.
The right to restrict processing: You can change your communication preferences or opt-out of certain communications.
The right of data portability: You can obtain and use your data without explanation.
The right to object: You can file a formal objection regarding our use of your information.

We aim to encrypt and anonymize your personal information whenever possible and have protocols in place for potential data breaches. For more details on our security protections, please see the section below.

Security

ClawComm takes precautions to protect your information. Sensitive information (e.g., credit card information) is encrypted and transmitted securely. You can verify this by looking for a lock icon in the address bar and "https" at the beginning of the webpage address.

We also protect your information offline. Only employees who require access to perform their jobs (e.g., billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personal information are kept in a secure environment to prevent loss, misuse, unauthorized access, disclosure, or modification of your personal information.

ClawComm uses Secure Socket Layer (SSL) for authentication and secure communications, ensuring users' trust and confidence when accessing our website and sharing personal information.

Acceptance of Terms

By using this website, you accept the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our site. Your continued use of our website following the posting of updates or changes indicates acceptance of those changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Claw Communication

Email: mark@clawcomm.com

Phone: (925) 382-8005